Legal notice

Legal Notice

Last updated: July 19, 2026

Website Information

This website is operated under the store name WHiTE HOLE.

Store name: WHiTE HOLE
Website operator: Sviatoslav Mudryi
Contact address: 17. listopadu 1335, 293 01 Mladá Boleslav II, Czech Republic
Email: storegreez83@gmail.com
Website: https://whiteholestore.myshopify.com

WHiTE HOLE currently operates through the Shopify e-commerce platform.

Contact

For questions regarding products, orders, payments, shipping, delivery, tracking, cancellations, returns, refunds, or damaged items, please contact:

Email: storegreez83@gmail.com

Please include your full name and order number when contacting us about an existing order.

Customer support requests are generally reviewed within 1–5 business days, excluding weekends and public holidays.

Business Registration

WHiTE HOLE is currently being prepared for commercial operation.

A company identification number or business registration number has not yet been assigned. Complete business registration information will be added before the store begins regular commercial sales where required by applicable law.

No registration number displayed elsewhere should be treated as valid unless it is published on this page and can be verified through the appropriate official register.

Dropshipping and Third-Party Fulfilment

WHiTE HOLE uses a dropshipping and third-party fulfilment model.

Products may be processed, packaged, and shipped directly to customers by independent suppliers, manufacturers, warehouses, fulfilment centres, or delivery partners.

Products may therefore:

  • be shipped from the United States or another country;

  • arrive in separate packages;

  • arrive on different dates;

  • display a supplier or fulfilment partner as the sender;

  • use packaging that does not display the WHiTE HOLE name.

The involvement of a supplier or fulfilment partner does not change the customer’s point of contact. All customer service requests should be sent directly to WHiTE HOLE.

Customers must not return products to a supplier or to an address printed on a package unless WHiTE HOLE has provided written return instructions.

Accuracy of Information

We make reasonable efforts to keep the information published on this website accurate and current.

Product descriptions, photographs, colours, measurements, availability, prices, packaging, and delivery estimates may occasionally change because products are supplied by independent third parties.

If a product received by a customer is defective, damaged, incorrect, incomplete, unsafe, or materially different from its description, the customer should contact us using the email address above.

Nothing in this Legal Notice limits any mandatory rights available to customers under applicable consumer law.

Intellectual Property

Unless otherwise stated, the WHiTE HOLE store name, website design, original written content, graphics, logos, icons, banners, and other original materials published on this website are owned by or licensed to the website operator.

Product names, photographs, logos, trademarks, and other materials belonging to suppliers, manufacturers, Shopify, payment providers, or other third parties remain the property of their respective owners.

Website content may not be copied, reproduced, republished, distributed, modified, sold, or used for commercial purposes without prior written permission, except where such use is permitted by law.

Third-Party Services and Links

This website may use or contain services and links provided by third parties, including:

  • Shopify;

  • payment service providers;

  • suppliers and fulfilment partners;

  • shipping and tracking companies;

  • analytics providers;

  • advertising platforms;

  • social media platforms.

Third-party websites and services may have their own terms, privacy policies, and operating practices.

WHiTE HOLE is not responsible for the independent content or practices of websites that it does not control. This does not exclude responsibility where applicable law makes WHiTE HOLE responsible for a third party involved in fulfilling a customer’s order.

Product Compliance

Products may be supplied by independent manufacturers and suppliers.

We expect products offered through the store to comply with the legal and safety requirements applicable to the market in which they are sold.

WHiTE HOLE may remove, suspend, recall, or stop offering a product if a safety, compliance, intellectual-property, or legal concern is identified.

Customers who believe that a product is unsafe, prohibited, counterfeit, or unlawfully using protected content should contact us at storegreez83@gmail.com.

Limitation of Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be prohibited by applicable law.

To the maximum extent permitted by law, WHiTE HOLE is not responsible for indirect or unforeseeable losses that were not reasonably foreseeable when a customer placed an order.

Mandatory consumer rights, product-safety protections, and rights relating to defective or non-conforming products are not limited by this section.

Privacy and Personal Data

Personal information submitted through this website may be processed for purposes including:

  • processing and fulfilling orders;

  • arranging payment;

  • providing delivery and tracking;

  • responding to customer requests;

  • handling returns and refunds;

  • preventing fraud;

  • meeting legal and regulatory obligations.

Additional information about personal data is provided in the Privacy Policy.

Applicable Policies

Use of this website and purchases made through it may also be governed by the following store policies:

  • Terms of Service;

  • Return and Refund Policy;

  • Shipping Policy;

  • Privacy Policy;

  • Contact Information.

Customers should review the applicable policies before placing an order.

Governing Law

This Legal Notice is governed by the applicable laws of the Czech Republic.

Customers do not lose any mandatory protections available under the laws applicable to them because of this provision.

Changes to This Legal Notice

We may update this Legal Notice when our contact information, business registration, services, suppliers, policies, or legal obligations change.

The most recent version will be published on this page together with its updated revision date.

Legal and Customer Contact

WHiTE HOLE
Website operator: Sviatoslav Mudryi
Address: 17. listopadu 1335, 293 01 Mladá Boleslav II, Czech Republic
Email: storegreez83@gmail.com
Website: https://whiteholestore.myshopify.com